Typical KanBo Applications in Real Work

Maintenance & Work Orders — Keeping Assets Reliable Through Structure and Transparency

Maintenance & Work Orders — Keeping Assets Reliable Through Structure and Transparency
Request

We handle a high number of maintenance requests — both preventive and corrective — every day.
Our technicians need clarity about what to do next, planners need visibility of workloads and priorities, and managers need to ensure that critical equipment stays operational.
Currently, information flows through paper tickets, spreadsheets, or emails. We often lose track of priorities, status, and feedback from the field.
We need a clear, digital environment to record, assign, and track every maintenance job — from request to completion — while staying connected with operations.
Can KanBo help us manage work orders and maintenance activities efficiently?

KanBo Answer — A Digital Backbone for Maintenance Execution

KanBo brings together requests, planning, execution, and improvement into one structured environment that reflects how maintenance actually happens on-site.

Each Workspace represents a plant, facility, or asset group.
Within it, you create Spaces for different maintenance types or timeframes — for example:

“Preventive Maintenance – 2025,” “Maintenance Backlog,” or “Emergency Repairs.”

Within each Space, every Card is a work order — a live representation of a maintenance job with all necessary details in one place:

Equipment name and location

Problem description

Photos or inspection reports

Responsible technician(s)

Spare parts needed

Priority and due date

Progress comments and completion notes

Attachments like manuals, checklists, or sensor data exports

This eliminates scattered communication — the work order itself becomes the workspace for that maintenance job.

How It Works in Practice

Imagine your facility team supports several production lines.
You set up a Workspace named Asset Maintenance.
Inside it, you define Spaces for maintenance types:

Preventive Maintenance – Weekly Tasks

Corrective Actions – Equipment A1-A5

Emergency Calls – On Duty Team

Now every incoming issue is logged as a Card, such as:

“Lubricate Conveyor Drive – Line 2”

“Replace Pressure Sensor – Reactor 12”

“Investigate Vibration Alarm – Mixer 4”

Each card contains:

Problem description with uploaded photo or SCADA alert screenshot

Responsible technician assigned

To-Do checklist (diagnosis → fix → verification → report)

Links to related cards (e.g., recurring issue history)

Status updates (“Planned,” “In Progress,” “Waiting for Spare Part,” “Completed”)

Time spent, due date, and priority

Activity Stream recording each update automatically

Technicians access KanBo from mobile or tablet devices directly on the shop floor, marking tasks as done and adding notes immediately.
Supervisors see real-time progress in Space View or Gantt View, while planners use Workload View to balance technician assignments.
Management dashSpaces show open work orders, overdue tasks, and mean time to repair (MTTR).

Before and After KanBo

Before:

Maintenance tickets arrived by email or phone, often incomplete.

Technicians wasted time clarifying missing information.

Managers only knew backlog size after the week ended.

Preventive tasks were skipped when urgent calls took over.

After:

All requests are created as structured cards in KanBo.

Each work order has a clear owner, history, and progress status.

Priorities are visible to everyone — urgent repairs never hide behind routine work.

Preventive jobs are scheduled, tracked, and automatically rescheduled when delayed.

DashSpaces visualize total workload, completion trends, and equipment reliability.

The result is discipline without bureaucracy — every maintenance activity has a place, a trace, and an accountable outcome.

Connecting Maintenance with Operations

KanBo connects maintenance with production seamlessly:

Operations teams can log breakdowns directly into the Maintenance Space.

Technicians and operators comment in the same card — no separate reports.

Relations link the maintenance job to its root production incident card.

When repairs are completed, operations immediately see that equipment status change in real time.

This closed information loop transforms maintenance from reactive firefighting into a controlled reliability system.

KanBo Features in Action

FunctionDescriptionValueSpacesRepresent maintenance categories or timeframesBrings structure to preventive and corrective workCardsRepresent work orders or repair jobsCentralize details, communication, and attachmentsStatusesReflect job progress (Planned → Completed)Enables live visibility and accountabilityWorkload ViewShows technician assignmentsPrevents overload and ensures fair distributionRelationsLink breakdowns, repairs, and root causesEnables traceability and analysisDashSpaceTracks KPIs like MTTR and overdue jobsProvides insight for reliability improvement

Outcome — From Maintenance Chaos to Predictable Reliability

KanBo transforms maintenance management into a transparent, traceable, and accountable process.

Your organization gains:

Clarity — Every request, job, and asset event is documented and visible.

Speed — No waiting for information; updates flow in real time.

Confidence — Management and technicians share one version of truth.

Continuity — Historical data feeds preventive and predictive maintenance.

Whether it’s a critical failure, preventive schedule, or improvement suggestion — KanBo gives maintenance teams the structure to act, the visibility to coordinate, and the insight to improve.

In KanBo, every repair isn’t just completed — it’s learned from.

Request

We handle a high number of maintenance requests — both preventive and corrective — every day.
Our technicians need clarity about what to do next, planners need visibility of workloads and priorities, and managers need to ensure that critical equipment stays operational.
Currently, information flows through paper tickets, spreadsheets, or emails. We often lose track of priorities, status, and feedback from the field.
We need a clear, digital environment to record, assign, and track every maintenance job — from request to completion — while staying connected with operations.
Can KanBo help us manage work orders and maintenance activities efficiently?

KanBo Answer — A Digital Backbone for Maintenance Execution

KanBo brings together requests, planning, execution, and improvement into one structured environment that reflects how maintenance actually happens on-site.

Each Workspace represents a plant, facility, or asset group.
Within it, you create Spaces for different maintenance types or timeframes — for example:

“Preventive Maintenance – 2025,” “Maintenance Backlog,” or “Emergency Repairs.”

Within each Space, every Card is a work order — a live representation of a maintenance job with all necessary details in one place:

Equipment name and location
Problem description
Photos or inspection reports
Responsible technician(s)
Spare parts needed
Priority and due date
Progress comments and completion notes
Attachments like manuals, checklists, or sensor data exports

This eliminates scattered communication — the work order itself becomes the workspace for that maintenance job.

How It Works in Practice

Imagine your facility team supports several production lines.
You set up a Workspace named Asset Maintenance.
Inside it, you define Spaces for maintenance types:

Preventive Maintenance – Weekly Tasks
Corrective Actions – Equipment A1-A5
Emergency Calls – On Duty Team

Now every incoming issue is logged as a Card, such as:

“Lubricate Conveyor Drive – Line 2”
“Replace Pressure Sensor – Reactor 12”
“Investigate Vibration Alarm – Mixer 4”

Each card contains:

Problem description with uploaded photo or SCADA alert screenshot
Responsible technician assigned
To-Do checklist (diagnosis → fix → verification → report)
Links to related cards (e.g., recurring issue history)
Status updates (“Planned,” “In Progress,” “Waiting for Spare Part,” “Completed”)
Time spent, due date, and priority
Activity Stream recording each update automatically

Technicians access KanBo from mobile or tablet devices directly on the shop floor, marking tasks as done and adding notes immediately.
Supervisors see real-time progress in Space View or Gantt View, while planners use Workload View to balance technician assignments.
Management dashSpaces show open work orders, overdue tasks, and mean time to repair (MTTR).

Before and After KanBo

Before:

Maintenance tickets arrived by email or phone, often incomplete.
Technicians wasted time clarifying missing information.
Managers only knew backlog size after the week ended.
Preventive tasks were skipped when urgent calls took over.

After:

All requests are created as structured cards in KanBo.
Each work order has a clear owner, history, and progress status.
Priorities are visible to everyone — urgent repairs never hide behind routine work.
Preventive jobs are scheduled, tracked, and automatically rescheduled when delayed.
DashSpaces visualize total workload, completion trends, and equipment reliability.

The result is discipline without bureaucracy — every maintenance activity has a place, a trace, and an accountable outcome.

Connecting Maintenance with Operations

KanBo connects maintenance with production seamlessly:

Operations teams can log breakdowns directly into the Maintenance Space.
Technicians and operators comment in the same card — no separate reports.
Relations link the maintenance job to its root production incident card.
When repairs are completed, operations immediately see that equipment status change in real time.

This closed information loop transforms maintenance from reactive firefighting into a controlled reliability system.

KanBo Features in Action

Function	Description	Value
Spaces	Represent maintenance categories or timeframes	Brings structure to preventive and corrective work
Cards	Represent work orders or repair jobs	Centralize details, communication, and attachments
Statuses	Reflect job progress (Planned → Completed)	Enables live visibility and accountability
Workload View	Shows technician assignments	Prevents overload and ensures fair distribution
Relations	Link breakdowns, repairs, and root causes	Enables traceability and analysis
DashSpace	Tracks KPIs like MTTR and overdue jobs	Provides insight for reliability improvement

Outcome — From Maintenance Chaos to Predictable Reliability

KanBo transforms maintenance management into a transparent, traceable, and accountable process.

Your organization gains:

Clarity — Every request, job, and asset event is documented and visible.
Speed — No waiting for information; updates flow in real time.
Confidence — Management and technicians share one version of truth.
Continuity — Historical data feeds preventive and predictive maintenance.

Whether it’s a critical failure, preventive schedule, or improvement suggestion — KanBo gives maintenance teams the structure to act, the visibility to coordinate, and the insight to improve.

In KanBo, every repair isn’t just completed — it’s learned from.